Requesting Mail Scans
Mail scanning lets you see the contents of your mail digitally before deciding what to do with it. It's one of the most popular features of your virtual mailbox. This guide shows you how to request scans.
How to Request a Scan
Method 1: From Your Dashboard
- Log in to your account
- Go to the "Mail" section
- Find the mail item you want scanned
- Click "Request Scan"
- Wait for notification (usually within 24 hours)
Method 2: Automatic Scanning
Enable automatic scanning in your account settings:
- All incoming mail will be scanned automatically
- You'll receive notifications when scans are ready
- Scans are available immediately in your dashboard
Viewing Scans
Once your mail is scanned:
- Access scans from your dashboard
- View in high resolution
- Download PDF copies
- Share with others if needed
After Reviewing Scans
Based on the scan, you can take action: forward the mail, shred it securely, recycle it, store it via mail storage, or request pickup.
Scan Quality
Our scanning service provides:
- High-resolution images (300+ DPI)
- Colour scanning for better clarity
- Both sides of documents when applicable
- High-resolution PDF format for easy archiving
Pricing
Scan pricing varies by plan:
- Basic plans: Pay per scan
- Premium plans: Includes free scans
- Bulk scanning discounts available
Check your pricing plan for details. Need help? Submit a ticket.
