C-Band Mailbox

Operator Training Videos

Short, narrated video lessons that show you how to use the C-Band operator panel, one task at a time. They are inside your panel and included with your operator account.

Become an Operator

What You Get

Training that fits into a working day

One Task per Lesson

Each lesson shows one task in the operator panel, step by step, in a few minutes.

Recorded in the Real Panel

Lessons are screen recordings of the operator panel with English narration, so you see exactly where to click.

Operator Support

Questions the lessons do not answer? Submit a support ticket from the Help Center or email support@cbandmailbox.com during business hours.

Captions in Four Languages

Turn on captions in English, French, Spanish or Turkish in the player.

Learn by Watching

Every lesson is a screen recording of the real operator panel. You see where to click and hear why, then you do the same in your own panel. The library starts with first-day setup and grows to cover the platform features you use every day.

Open the library from Training in your operator panel. Watch a lesson before a task you do rarely, and come back to it whenever you need. Nothing to sign up for, no exams and no schedule. New lessons are added as the library grows.

A man in a car checks his phone

How Training Works

Start in 4 simple steps from your operator panel

1

Sign In to Your Operator Panel

The lessons are inside the operator panel and open to every signed-in operator. There is nothing to sign up for.

2

Open Training

Choose Training in the panel menu. Lessons are grouped by area, starting with first-day setup.

3

Watch a Lesson

Each lesson shows one task in a few minutes, narrated in English. Turn on captions in English, French, Spanish or Turkish.

4

Do It in Your Panel

Repeat the steps in your own panel. To see your location the way renters see it, create a free demo renter in the Demo Mailbox.

Lessons Available Now

First-day setup lessons are ready now. Lessons for daily mail operations, renters, money screens and settings are being added.

  • 01

    Service Plans and Prices

    Set up default plans, set your own prices, and choose what each plan includes and who can see it.

  • 02

    Mailboxes

    Add boxes as a list or a range, use the filters, and reserve or unreserve a box.

  • 03

    Opening Hours and Pick-up Rules

    Save your weekly hours with breaks, add special days, and choose how renters pick up their mail.

  • 04

    Carriers

    Add the carriers you ship with, including your own local courier, and see where mail types are used.

  • 05

    Your Location as a Renter

    Create a free demo renter and open the renter dashboard to see your location the way renters see it.

  • 06

    Your Operator Website

    Add your company details, logo, photos and theme, then publish your operator website.

Training FAQ

Common questions about operator training videos

Can't find your answer? Contact us→

A library of short, narrated video lessons inside the operator panel. Each lesson shows one task, step by step. For anything the lessons do not cover, operator support is available by support ticket and email.

A few minutes each. Every lesson covers one task, so you can watch only what you need.

Lessons available now cover first-day setup: service plans and prices, mailboxes, opening hours and pick-up rules, carriers, the renter view and your operator website. Lessons for daily mail operations, renters, money screens and settings are being added.

No. Each lesson starts from the screen you see and shows every click. If you have used another mailbox platform, skip to the tasks you need.

No. Watching the lessons is not a step in becoming an operator. They are there when you need them.

Sign in to your operator panel and choose Training in the menu. The lessons are available only to signed-in operators.

Lessons are narrated in English. Captions are available in English, French, Spanish and Turkish.

Yes. The lessons play in your browser on a computer, tablet or phone when you are signed in to your operator panel.

Submit a support ticket from the Help Center, or email support@cbandmailbox.com during business hours.

Yes. New lessons are added as the library grows. They appear under Training in your operator panel.