How Mail Receiving Works

Mail Receiving Process

Understanding how mail receiving works helps you make the most of your virtual mailbox service. See how it works for a complete overview.

When Mail Arrives

Here's what happens when mail arrives at your virtual address:

1. Receipt: Mail is received and logged by the operator
2. Notification: You receive a notification (if enabled)
3. Processing: Mail is processed according to your preferences
4. Storage: Mail is securely held via mail storage until you take action

Mail Processing Options

You can configure how your mail is handled:

• Scan on Arrival: Mail is automatically scanned when received
• Hold for Review: Mail is held until you decide what to do
• Auto-Forward: Mail is automatically forwarded to your address
• Shred/Recycle: Unwanted mail is automatically shredded or recycled

Viewing Your Mail

Access your mail through:

• Online Dashboard: View mail scans and details
• iOS App: Check mail on the go
• Email Notifications: Receive updates about new mail

Taking Action

For each piece of mail, you can:

• Request a scan to see contents
• Forward to another address or forward packages internationally
• Request secure shredding or recycling
• Request pickup at your location

Learn more about requesting mail scans and forwarding your mail.