Requesting Mail Scans
Mail scanning lets you see the contents of your mail digitally before deciding what to do with it. This guide shows you how to request scans.
How to Request a Scan
Method 1: From Your Dashboard
- Log in to your account
- Go to the "Mail" section
- Find the mail item you want scanned
- Click "Request Scan"
- Wait for notification (usually within 24 hours)
Method 2: Automatic Scanning
Enable automatic scanning in your account settings:
- All incoming mail will be scanned automatically
- You'll receive notifications when scans are ready
- Scans are available immediately in your dashboard
Viewing Scans
Once your mail is scanned:
- Access scans from your dashboard
- View in high resolution
- Download PDF copies
- Share with others if needed
Scan Quality
Our scanning service provides:
- High-resolution images (300+ DPI)
- Color scanning for better clarity
- Both sides of documents when applicable
- OCR text recognition for searchable PDFs
Pricing
Scan pricing varies by plan:
- Basic plans: Pay per scan
- Premium plans: Includes free scans
- Bulk scanning discounts available
Check your pricing plan for details. Need help? Submit a ticket.
