Getting Started as an Operator

Welcome to C-Band Mailbox Operator Platform

Congratulations on becoming a C-Band Mailbox operator! This comprehensive guide will walk you through everything you need to know to get started with your mailbox center operations.

Initial Setup

Before you can start accepting customers, you'll need to complete a few essential setup steps:

• Account Verification: Complete your operator profile and verify your business credentials
• Location Setup: Add your mailbox center location and configure service areas
• Service Configuration: Set up the services you'll offer, including mail receiving, scanning, and forwarding
• Payment Setup: Configure your payment methods and billing preferences

Understanding the Dashboard

Your operator dashboard is your command center. Here's what you'll find:

• Customer Management: View and manage all your customers from one place
• Mail Queue: See incoming mail that needs processing
• Billing Center: Manage invoices and payments
• Reports: Access detailed analytics and reports

Next Steps

Once your initial setup is complete, we recommend:

1. Reviewing the USPS Compliance Basics guide
2. Setting up your customer verification process
3. Configuring your mail scanning workflow

For additional support, visit our Help Center or submit a support ticket.